Contact

Returns Policy:
- Items may be returned within 14 days of the purchase date for a refund or exchange.
- Returned items must be unused, in their original packaging, and in resalable condition.
- Customers are responsible for return shipping costs unless the item received was damaged or defective.
- To initiate a return, please contact our customer service team at ontrendicustomerservice@gmail.com to receive a return authorization.
- Refunds will be issued to the original payment method within 7-10 business days after the returned item is received and inspected.
- Exchanges are subject to product availability.

Please note that this is a general returns policy and may vary depending on the specific terms and conditions of the retailer or company.

Delivery Policy:
- Orders will be processed and shipped within 1-2 business days of the purchase date.
- Delivery times may vary depending on the shipping method selected at checkout.
- Standard shipping typically takes between 3-10 business days for delivery.
- Expedited shipping options are available for faster delivery at an additional cost.
- Customers will receive a tracking number via email once the order has been shipped.
- In the event of any delays or issues with the delivery, customers are encouraged to contact our customer service team for assistance.

Please note that delivery times may vary based on the shipping carrier and any unforeseen circumstances. It's important for customers to review the delivery policy and estimated delivery times before placing an order.

• Terms and Conditions:
  
  1. Introduction
  Welcome to OnTrendi. These terms and conditions outline the rules and regulations for the use of our website.
  
  2. Intellectual Property Rights
  The content, design, and logos on this website are the intellectual property of Ontrendi. Users are not permitted to use, reproduce, or distribute any content without prior written consent.
  
  3. User Account
  Users may be required to create an account to access certain features of the website. Users are responsible for maintaining the confidentiality of their account information and are liable for any activities conducted under their account.
  
  4. Privacy Policy
  Our privacy policy outlines how we collect, use, and protect user data. By using this website, you agree to our privacy policy.
  
  5. Limitation of Liability
  in OnTrendi is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website.
  
  6. Governing Law
  These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in United Kingdom.
  
  7. Changes to Terms and Conditions OnTrendi reserves the right to modify or update these terms and conditions at any time. Users are encouraged to review the terms and conditions periodically for any changes.
  
  By using this website, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at ontrendicustomerservice@gmail.com.
  

Privacy Policy:
- We respect your privacy and are committed to protecting your personal information.
- We collect personal information such as name, email address, and phone number only when voluntarily provided by users through contact forms or account registration.
- Personal information collected is used for the purpose of fulfilling orders, providing customer support, and improving our services.
- We do not sell, trade, or rent personal information to third parties without user consent.
- We may share personal information with trusted third-party service providers for the purpose of processing payments or fulfilling orders.
- We use cookies to enhance user experience and track website analytics. Users can choose to disable cookies in their browser settings.
- Users have the right to access, update, or delete their personal information by contacting our customer service team.
- We take reasonable measures to secure and protect personal information from unauthorized access or disclosure.